Otterize - Otterize Cloud and otterize.com are not available – Incident details

Otterize Cloud and otterize.com are not available

Resolved
Major outage
Started about 1 year agoLasted about 1 hour

Affected

Otterize Cloud (app.otterize.com)

Major outage from 8:00 AM to 9:05 AM

otterize.com

Major outage from 8:00 AM to 9:05 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved. The root cause is being looked into with Google Cloud Support.

  • Monitoring
    Monitoring

    Due to an automated upgrade of the networking components at Google Kubernetes Engine, Otterize Cloud and otterize.com experienced downtime. The issue occurred during the planned maintenance window. A mitigation was deployed and we are monitoring its effectiveness.

  • Investigating
    Investigating

    We are currently investigating this issue.