tag:status.otterize.com,2005:/history Otterize Status - Incident history 2025-04-23T10:45:27.054+00:00 Otterize tag:status.otterize.com,2005:Maintenance/cm9tt5svh0018airwy08gfsun 2025-04-23T10:45:27.054+00:00 2025-04-23T10:50:44.706+00:00 Maintenance Type: Maintenance

Duration: 5 minutes

Affected Components: Otterize Cloud (app.otterize.com)

Apr 23, 10:50:44 GMT+0
Completed - Scheduled maintenance was completed, and all systems are fully operational..

Apr 23, 10:45:27 GMT+0
Identified - We are planning a scheduled maintenance during that time..

]]> tag:status.otterize.com,2005:Incident/cm9r0cqly001kjnbx74d9aj2a 2025-04-21T11:43:51.887+00:00 2025-04-21T11:43:51.887+00:00 Increased error rates Type: Incident

Duration: 10 minutes

Affected Components: Otterize Cloud (app.otterize.com)

Apr 21, 11:43:51 GMT+0
Investigating - We are currently investigating this incident..

Apr 21, 11:49:48 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 21, 11:54:04 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.otterize.com,2005:Maintenance/cm9jocifj0005oigkc2uwgmpb 2025-04-16T08:32:29.291+00:00 2025-04-16T08:34:42.300+00:00 Maintenance Type: Maintenance

Duration: 2 minutes

Affected Components: Otterize Cloud (app.otterize.com)

Apr 16, 08:34:42 GMT+0
Completed - Maintenance has completed successfully..

Apr 16, 08:32:29 GMT+0
Identified - Otterize Cloud will be undergoing maintenance to improve performance in corner cases..

]]> tag:status.otterize.com,2005:Incident/cm7vq4npq000jxgl9jssia0i2 2025-03-05T09:37:03.964+00:00 2025-03-05T09:47:11.733+00:00 Increased error rates resulting in intermittent user-visible errors Type: Incident

Duration: 10 minutes

Affected Components: Otterize Cloud (app.otterize.com)

Mar 5, 09:47:11 GMT+0
Resolved - This incident has been resolved..

Mar 5, 09:37:03 GMT+0
Investigating - We are currently investigating this incident..

Mar 5, 09:47:11 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.otterize.com,2005:Incident/clwt9lv4k162535bcob0s569kwf 2024-05-30T12:50:00.000+00:00 2024-05-30T12:50:00.000+00:00 App is not accessible Type: Incident

Duration: 30 minutes

Affected Components: Otterize Cloud (app.otterize.com)

May 30, 12:50:00 GMT+0
Investigating - We are currently investigating this incident..

May 30, 13:19:43 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.otterize.com,2005:Incident/clv99lg7353351bkoo7bnw02qs 2024-04-21T08:26:50.998+00:00 2024-04-21T08:26:50.998+00:00 App is not accessible Type: Incident

Duration: 2 days, 14 hours and 50 minutes

Affected Components: Otterize Cloud (app.otterize.com)

Apr 21, 08:26:50 GMT+0
Investigating - We are currently investigating this incident..

Apr 21, 09:29:40 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.otterize.com,2005:Incident/clrykjosy130114c0ogvp64ot5d 2024-01-29T06:18:00.000+00:00 2024-01-29T06:38:00.000+00:00 Problems managing and using database integrations Type: Incident

Duration: 3 days, 5 hours and 59 minutes

Affected Components: Otterize Cloud (app.otterize.com)

Jan 29, 06:38:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 29, 06:18:00 GMT+0
Investigating - We are currently investigating this incident..

Jan 29, 07:35:58 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.otterize.com,2005:Incident/clrj2mbi213530chojbxghv4v5 2024-01-18T10:30:25.934+00:00 2024-01-18T10:30:25.934+00:00 Increased error rates or latency. Type: Incident

Duration: 3 hours

Affected Components: Otterize Cloud (app.otterize.com)

Jan 18, 10:30:25 GMT+0
Investigating - Some users may experience increased error rates or latency, and see an error message or pages may take long to load. We are currently investigating this incident..

Jan 18, 11:32:42 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 18, 13:30:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.otterize.com,2005:Maintenance/clr4oanyl79887bjoglknkrh59 2024-01-08T13:15:00.000+00:00 2024-01-08T13:15:00.000+00:00 Scheduled maintenance Type: Maintenance

Duration: 11 minutes

Affected Components: Otterize Cloud (app.otterize.com)

Jan 8, 13:15:00 GMT+0
Identified - Scheduled maintenance will occur at this time. Actual downtime will likely be significantly shorter..

Jan 8, 13:25:50 GMT+0
Completed - Maintenance has completed successfully. Service was interrupted for 1 minute..

Jan 8, 13:15:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.otterize.com,2005:Incident/clon7mj4r42111booqlp5ktub8 2023-11-06T18:02:29.557+00:00 2023-11-06T18:02:29.557+00:00 Inability to login Type: Incident

Duration: 1 hour and 7 minutes

Affected Components: Otterize Cloud (app.otterize.com)

Nov 6, 18:02:29 GMT+0
Investigating - We are currently investigating this incident..

Nov 6, 19:09:05 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.otterize.com,2005:Incident/clodcmve3134475bpolp89g5mdk 2023-10-30T20:00:00.000+00:00 2023-10-30T20:00:00.000+00:00 Inability to login Type: Incident

Duration: 1 day and 2 hours

Affected Components: Otterize Cloud (app.otterize.com)

Oct 30, 20:00:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 30, 20:26:00 GMT+0
Resolved - This incident has been resolved. The cause was an outage at our login provider, Auth0..

]]> tag:status.otterize.com,2005:Incident/clmx8zuiw0002bmn0e76e1gu0-n8vbc5gk7jcs 2023-09-18T08:04:34.000+00:00 2023-09-18T09:10:17.000+00:00 Increased error rates for network mapper visibility Type: Incident

Duration: 7 days and 8 hours

Affected Components: Otterize Cloud (app.otterize.com)

Sep 18, 09:10:17 GMT+0
Identified - The issue has been identified and a fix is being implemented..

Sep 18, 08:04:34 GMT+0
Investigating - We are investigating increased error rates with network mapper visibility reporting, which may prevent the access graph from being populated..

Sep 18, 11:00:34 GMT+0
Resolved - This incident has been resolved..

Sep 18, 10:00:08 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

]]> tag:status.otterize.com,2005:Incident/clmx8zuix0008bmn05svo6bov-qxtfskxfnb8b 2023-08-06T08:00:33.000+00:00 2023-08-06T09:00:12.000+00:00 Otterize Cloud and otterize.com are not available Type: Incident

Duration: 2 days, 16 hours and 42 minutes

Affected Components: Otterize Cloud (app.otterize.com), otterize.com

Aug 6, 09:00:12 GMT+0
Monitoring - Due to an automated upgrade of the networking components at Google Kubernetes Engine, Otterize Cloud and otterize.com experienced downtime. The issue occurred during the planned maintenance window. A mitigation was deployed and we are monitoring its effectiveness..

Aug 6, 09:05:15 GMT+0
Resolved - This incident has been resolved. The root cause is being looked into with Google Cloud Support..

Aug 6, 08:00:33 GMT+0
Investigating - We are currently investigating this issue..

]]> tag:status.otterize.com,2005:Maintenance/clmx8zuix000dbmn08qz6480t-d03dg1cgwtty 2023-05-08T10:00:00.000+00:00 2023-05-08T10:00:00.000+00:00 Scheduled maintenance Type: Maintenance

Duration: 2 hours

Affected Components: Otterize Cloud (app.otterize.com), otterize.com

May 8, 10:00:00 GMT+0
Identified - We will be undergoing scheduled maintenance during this time..

May 8, 12:00:00 GMT+0
Completed - The scheduled maintenance has been completed..

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